Looking after your awning: start with the right guidance.
The material and model determine the appropriate care. Start with the manufacturer’s instructions.
Use the instructions for your system
Care guidance varies with fabric, coating and construction. Start with the documentation for your installation. If the manufacturer or model is unclear, photographs and existing labels can help identify it.
Use a gentle, appropriate approach
Use only the methods and products specified by the manufacturer. Check the material’s condition before cleaning. Damage or unusual signs should be assessed first. Work at height should be handled by competent professionals.
Document anything unusual
Note unusual sounds, changes in movement or visible damage. A short video or detail photographs can help explain the issue. You can upload images with the online enquiry; we agree how to share any other documents with you.
Organise service around the property
For a property with several systems, a simple inventory helps. Record the location, type and any issues observed. This gives you a focused starting point for a service enquiry.
A short check before cleaning
From a safe position, check the fabric, visible seams and general movement. Photograph anything unusual first. Do not remove covers or adjust the mechanism. Tears, loose components or a blocked drive call for assessment before further care work.
Allow for drying and keep a record
Arrange cleaning so that the fabric can dry after the permitted cleaning process. If retracted while wet, it should be reopened to dry in suitable conditions, following its instructions. Record the care date and anything unusual. For property managers, this helps organise the next maintenance round and allocate service orders.
What does your project need?
Tell us about your plans or your existing system. Together, we can establish which solution or service could suit your needs.
